North America based customers might experience intermittent login failure

Incident Report for Wiz

Resolved

This incident has been resolved.
Posted Sep 21, 2023 - 03:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2023 - 21:39 UTC

Identified

Due to upstream provider (LaunchDarkly) having elevated error rate in establishing connections to polling SDK endpoints affecting a small subset of North America requests.
https://status.launchdarkly.com/
Posted Sep 20, 2023 - 20:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2023 - 19:00 UTC

Investigating

We are currently investigating this issue.
Posted Sep 20, 2023 - 18:54 UTC
This incident affected: Portal.
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